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Privacy Policy

Privacy Policy


Valley Bank NA collects information you might consider private, such as account number(s), social security number(s), and income and net worth about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates or others; and
  • Information we receive from a consumer reporting agency.

We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to our financial institutions with whom we have joint marketing agreements.

Valley Bank NA restricts access to your personal and account information to those employees who need to know personal information in order to provide products to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Valley Bank NA may disclose personal and account information about you to our affiliates. An affiliate is a company we own or control, or a company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

Valley Bank NA may disclose personal and account information to financial service providers who are affiliated with us so we can better serve you. We may disclose information based on our transactions and experiences with you such as:

  • Name
  • Account activity
  • Transaction history

Since Valley Bank NA values our customer relationship with you, we will not disclose your personal and account information to other third parties, except as permitted by law, such as reports to credit bureaus, IRS reporting, responses to subpoenas, search warrants or summons.

If you decide to close your account(s) or become an inactive customer, we will follow the privacy policies and practices as described in this notice.

Valley Bank NA has always held our customer's privacy in very high regard. We have not changed any of our daily banking procedures. We look forward to serving you in the future.

Privacy Policy
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